How to Use Artificial Intelligence to Improve Your Business
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AI 2024: Predictions and Advances in Artificial Intelligence
There’s no doubt 2023 was a landmark year for AI technologies. From healthcare to customer service and beyond, AI transformed the way the average person communicates, works, and solves complex problems. In this article, we’ll delve into the advances and breakthroughs achieved in AI development, as well as the opportunities and challenges that lie ahead […]
AI Call Centers: Turning Customer Support into Customer Experience
When a customer contacts an AI-enabled call center, two things can happen: The customer leaves satisfied with the interaction Their issue is not resolved and they leave with a negative association of your brand Keeping customers satisfied relies on the appropriate use of AI in call centers. This often means centering AI automation as a […]