AI operating partner for private equity.
We build and run AI-native India GCCs inside your entity.
Reliable Group is an AI-first operating partner for private equity firms and M&A bankers. We embed inside portfolio and pre-sale companies, build and operate AI-native Global Capability Centers (GCCs) in India, and share in the upside on every deal.
A team inside your entity, designed for the value-creation thesis.
We set up the legal entity, hire and train the team inside it, redesign the workflow AI-first, equip the team with AI tools, and run the operational layer day to day. You own the entity, the people, the IP, and the data.
Entity setup in India
We register your legal entity in India and stand up the operating shell so you start with an asset on your balance sheet, not a vendor relationship on your AP ledger.
Hire and train your team inside it
We recruit the right operators, onboard them inside your entity, and train them on the workflows that move the portfolio number you actually care about.
Redesign workflows AI-first
Before we hire, we map the function the way it should run with AI in the loop, not the way the legacy headcount happened to absorb it.
Equip the team with AI tools
We deploy the AI layer your team operates inside, so output scales with compute and judgment instead of with new hires.
Manage recruiting, onboarding, performance, retention
We run the operational layer so the portfolio leadership team stays focused on the value-creation thesis, not on HR ops in a country they do not visit.
Company-Owned, Partner-Operated
You own the legal entity, the employees, the IP, and the data. We run the operational layer underneath: recruiting, onboarding, performance, retention, facilities, compliance, AI tooling. Your CFO sees an owned operating asset. Your buyer sees one too.
BOT, on pre-agreed terms
When you are ready to operate the team yourself, BOT hands you full operational control on terms we agreed to up front. No surprise transfer cost. No vendor-lock-in clause. The exit is the asset.
The category errors PE buyers make about firms like us.
If a deck calls us any of these, the deck is wrong.
Not a dev shop
We do not rent you engineers by the hour. The work product is an operation you own, not a stack of timesheets.
Not a consulting firm
We do not leave you with a deck. We leave you with a team inside your entity, running every day, on a P&L your CFO can model.
Not a BPO
We do not stack margin on every head and call it pricing. We share in the upside we create. Your operation, your IP, your data, your people.
Five decades of operating India centers. Today the operating layer is AI-native.
Reliable Group was founded in New York in 1971 as PJL Systems. We have operated India centers for over five decades across six cities, through every macroeconomic cycle, every regulatory transition, every wave of technology that changed how operating work gets done.
The current cycle is AI. The operating layer we build for PE firms today runs AI-native by default: workflows designed with AI in the loop, teams equipped with AI tools, output that scales with compute and judgment instead of with linear headcount.
Our CEO, Veeral Lakhani, wrote Control Compounds: Operational Ownership in the AI Era, on why operational ownership compounds value while vendor dependency compounds risk. The book is the case for everything on this page.
Control Compounds
The book that makes the case for operational ownership in the AI era. Available in print June 2026.
Get early accessIf you are a PE operating partner, a CFO, or a banker preparing a company for transaction, start a conversation.
No deck. No discovery call disguised as a sales call. A conversation about what the operating thesis needs and whether we are the right firm to build it with you.