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Healthcare·US Healthcare Organization

HIPAA-Ready Medical Coding Center: Zero Audit Findings

A US healthcare organization built a coding center in Hyderabad that passed its first external audit with zero findings and processes 50K+ charts monthly.

US-HQ Since 1971400+ Clients Served6 India Cities55+ Years ExperienceZero Material Compliance FailuresBOTCOPOFLEXIUS-HQ Since 1971400+ Clients Served6 India Cities55+ Years ExperienceZero Material Compliance FailuresBOTCOPOFLEXI
0

Coders Hired

0

Audit Findings

0K+

Charts/Month

Hyderabad

Location

The Challenge

The client needed to build a significant India operation quickly, with full compliance from day one and a clear path to operational independence. Their existing vendor arrangements were creating knowledge silos, and they had no institutional ownership of the work being produced offshore.

Our Approach

  • Assessed the operational requirements and recommended the optimal GCC model
  • Registered the India entity and completed all regulatory filings within six weeks
  • Stood up the office infrastructure including IT, security, and facilities
  • Recruited and onboarded the initial team against specific technical and cultural criteria
  • Established HR, payroll, and compliance operations running on schedule from month one
  • Built a transition plan for moving to full client ownership over the agreed timeline

The Result

The center passed its first external audit with zero findings. Monthly chart volume exceeded 50,000 within the first year. The team codes across ICD-10, CPT, and HCC risk adjustment, integrated directly into the client’s EHR workflows.

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400+ ClientsUS-HeadquarteredSince 19716 India Cities