A SaaS Company Replaced Vendor Engineering with a 50-Person Captive Team
A US-based SaaS company moved from $4M in contracted engineering to an owned 50-engineer India team with zero first-year attrition.
Engineers
First-Year Attrition
Months to Full Scale
Model
The Challenge
The client needed to build a significant India operation quickly, with full compliance from day one and a clear path to operational independence. Their existing vendor arrangements were creating knowledge silos, and they had no institutional ownership of the work being produced offshore.
Our Approach
- Assessed the operational requirements and recommended the optimal GCC model
- Registered the India entity and completed all regulatory filings within six weeks
- Stood up the office infrastructure including IT, security, and facilities
- Recruited and onboarded the initial team against specific technical and cultural criteria
- Established HR, payroll, and compliance operations running on schedule from month one
- Built a transition plan for moving to full client ownership over the agreed timeline
The Result
By month twelve: 50 engineers across full-stack development, QA, and DevOps. Same repos, same CI/CD pipeline, same code review standards as the US team. The vendor contract was not renewed. Direct cost savings funded a data engineering expansion in year two.
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