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Technology·US SaaS Company

A SaaS Company Replaced Vendor Engineering with a 50-Person Captive Team

A US-based SaaS company moved from $4M in contracted engineering to an owned 50-engineer India team with zero first-year attrition.

US-HQ Since 1971400+ Clients Served6 India Cities55+ Years ExperienceBOTCOPOFLEXIUS-HQ Since 1971400+ Clients Served6 India Cities55+ Years ExperienceBOTCOPOFLEXI
50

Engineers

0%

First-Year Attrition

12

Months to Full Scale

FLEXI → COPO

Model

The Challenge

The client needed to build a significant India operation quickly, with full compliance from day one and a clear path to operational independence. Their existing vendor arrangements were creating knowledge silos, and they had no institutional ownership of the work being produced offshore.

Our Approach

  • Assessed the operational requirements and recommended the optimal GCC model
  • Registered the India entity and completed all regulatory filings within six weeks
  • Stood up the office infrastructure including IT, security, and facilities
  • Recruited and onboarded the initial team against specific technical and cultural criteria
  • Established HR, payroll, and compliance operations running on schedule from month one
  • Built a transition plan for moving to full client ownership over the agreed timeline

The Result

By month twelve: 50 engineers across full-stack development, QA, and DevOps. Same repos, same CI/CD pipeline, same code review standards as the US team. The vendor contract was not renewed. Direct cost savings funded a data engineering expansion in year two.

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400+ ClientsUS-HeadquarteredSince 19716 India Cities
Evidence

Methodology and Limitations

Evidence class
Client confidential
Baseline
Prior contracted-engineering spend through a staffing vendor
Period
From first hire through steady-state team
Scope and attribution
Captive product engineering, QA and application support inside the client’s entity.
Client naming
Withheld under a confidentiality agreement
Reviewed by
Veeral Lakhani, CEO

Client identity withheld under a confidentiality agreement. Figures depend on baseline, scope and period and are not represented as reproducible for every company. Awaiting the signed evidence pack before any figure is restated as independently verified.