PROOF
Measured, not asserted.
Three engagements from your AI operating partner: one AI redesign, two India team setups, each number labeled by how we know it.
- Clients since 1971
- 400+
- Average client relationship across our operating engagements since 1971
- 10 years
- Longest client relationship across our operating engagements since 1971
- 38 years
- In healthcare
- 15 years
HOW TO READ THIS PAGE
What each label means
Realized
The result happened at a client we name. It is an outcome of past work, not a projection, model or estimate.
Anonymized realized
The same standard, with the client's name and identifying details withheld to protect its privacy.
Client-reported
A figure the client gave us that we have not verified ourselves. We show it with its caveats, never as our result.
AI OPERATING REDESIGN
A back office rebuilt around automation and AI
One published engagement. Commissions, HR and onboarding rebuilt around automation and AI, with team size and sales capacity tracked across one year.
Medicare distribution, anonymized
Commissions, HR and onboarding rebuilt while the business grew
A field marketing organization placing Medicare plans for 225,000+ lives through roughly 1,500 agents. Reliable Group rebuilt commissions, HR and onboarding around automation and AI, and gave agents a voice assistant for plan comparison and compliance. Sales capacity held and the business grew through the year, while the corporate team went from about 450 to under 200. The company reports that its exit valuation multiple moved from 12x to 19x. A multiple is the price paid for a business relative to its annual earnings, and it also moves with growth, market conditions and the buyer. The figure is the company's own, not independently verified, and Reliable Group does not claim sole credit for the change.
- Growth and sales capacityanonymized realized
- Exit multipleclient-reported
INDIA TEAM SETUP
Teams hired, set up and governed for a client
Two engagements that prove how we stand up and run a team. Neither is evidence of automation or AI results.
- ProKure Digital: Leadership hired first, then a governed India team of 20-plus people in six months. Team setup, not an automation result.
- RSC Solutions: Entity, facility and first team in place before the contract was awarded, first delivery inside 60 days. Team setup, not an automation result.
Medical-supply distribution
ProKure Digital: a 20-plus person India team in six months
A PE-backed medical-supply procurement and distribution company serving hospitals, FQHCs and clinics on federal program pricing, growing fast. Reliable Group hired the leadership layer first, stood up a dedicated team of 20-plus people in India inside Reliable Group's own entity, and consolidated a freelancer network across four countries into one governed organization, in six months. Current work: measuring order processing, SAQ workflow and invoice processing with Trace.
- Team and timelinerealized
Staffing and managed IT
RSC Solutions: first delivery inside 60 days
A staffing and managed-IT firm with an enterprise end client. Reliable Group formed the India entity, built the facility and hired the first team before the contract was awarded. First delivery inside 60 days. The relationship is still running.
- Timelinerealized
Who has trusted us with their operations
Healthcare
Healthcare IT, medical-supply, Medicare distribution, market access and provider operations.
Beyond healthcare
HOW WE MEASURE
How a new result is measured before it goes here
On each new engagement a baseline is recorded before anything changes. The build goes live in that same department. We measure again with the same method, reconcile the two figures with the department owner, and only then publish, with a label that says how the number was obtained.
- Baseline recorded, not recalled
- Same method before and after
- Owner agrees the figures
- Every number carries a label
The standard for every new result
Step 1: Measured before the change
We record how the work actually happens before anything is rebuilt, so the baseline is a measurement, not a recollection.
Step 2: Measured again after it
The same department, workflows and method, run again once the change is live, so the two numbers compare honestly.
Step 3: Reconciled with the owner
The person who runs the department sees the before and after and agrees them before any number carries a label here.
Next step
Stop guessing how your operation works.
Tell us which department eats the most hours. We will say candidly whether measuring it is worth it.